1. Acceptance of Terms
By using our educational platform, you agree to these Terms and Conditions.
If you do not agree, please stop using the platform.
2. User Accounts
- Parents or guardians must be 18 years or older to create accounts.
- Accurate details must be provided during registration.
- Parents are responsible for managing child accounts.
- Keep your username, password, and PIN secure.
3. Acceptable Use
Users agree to:
- Use the platform only for learning purposes.
- Not share login details or misuse content.
- Not upload harmful, illegal, or offensive material.
- Not copy, hack, or attempt to disrupt the platform.
4. Intellectual Property
- Users may not copy, share, or reuse content for commercial purposes.
- Uploaded homework or similar files remain the user's property but may be used for service delivery.
- AI-generated materials belong to the platform.
5. Service and Availability
- We strive to provide reliable service but do not guarantee uninterrupted access.
- Features may change or be updated without prior notice.
- We are not responsible for downtime or third-party issues (e.g., payment gateways).
6. Payment and Refunds
- The platform is currently free to use.
- When paid plans are introduced, prices will be shown before purchase and include applicable taxes.
- Refunds follow our Refund / Cancellation Policy.
7. Limitation of Liability
- The platform is an educational tool and not a substitute for formal schooling.
- We do not guarantee any specific academic results.
- Our maximum liability is limited to the amount paid for services in the previous 12 months.
- We are not responsible for indirect, incidental, or third-party damages.
8. Termination
- You may close your account anytime.
- We may suspend or terminate accounts for misuse, fraud, or non-compliance.
9. Dispute Resolution
- Governed by Indian law.
- Disputes will be handled under the jurisdiction of courts in Noida, Uttar Pradesh.
- Users should contact letsconnect@sgsolve.com first to resolve any concerns.
10. Changes to Terms
We may update these Terms from time to time.
Significant changes will be communicated through email or platform notifications.
Continued use of the platform means you accept the updated Terms.